"Toughness is about accountability, and tough players are willing to hold teammates accountable for the team’s standards, without worry that a player will take criticism or a command the wrong way. Similarly, there needs to be a level of trust that one will say what is necessary in the right tone, and with the right intentions. Teammates cannot fear hurt feelings, but have to trust that everyone is tough enough to accept that anything said is said in the best interests of the team’s performance and development."
From Toughness by Jay Bilas
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